A. Michael Hiles & Associates Inc.

                 Human Capital Management

Employee Engagement - Why It Is Important

When employees engage, they:          But if they don't:

- Contribute extra effort                                         - Watch for the signals of failure
- Feel invested                                                         - Align with the grapevine
- Are positive, constructive                                   - Distrust leaders and their message
- Align with corporate goals                                  - Express concerns internally, externally
- Focus on customers                                            - Reduce productivity
- Weather changes